We are committed to protecting your privacy

At First Volunteer Insurance, we are committed to maintaining strong and meaningful privacy protections for customers. Our privacy policy is designed to inform you about the information we collect, how we use it, and your options about certain uses of information.

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and employment information
  • Credit history and transaction history

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons First Volunteer Insurance chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does First Volunteer Agency vshare?Can you limit this sharing?
For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes to offer our products and services to you
YesNo
For our joint marketing with other financial companiesNoWe don’t share
For our affiliates’ everyday business purposes information about your transactions and experiences YesNo
For our affiliates’ everyday business purposes information about your creditworthiness YesYes
For our affiliates to market to youYesYes
For nonaffiliates to market to you NoWe don’t share

What we do

How does First Volunteer Insurance protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does First Volunteer insurance collect my personal information?We collect your personal information, for example, when you

  • provide account information or give us your contact information
  • provide employment information or apply for a loan
  • give us your income information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes — information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?Your choices will apply to everyone on your account.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

>> Our affiliate includes a nonfinancial company with a First Volunteer name, First Volunteer Insurance Agency.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

>> First Volunteer Insurance does not share with nonaffiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

>> First Volunteer Insurance doesn’t jointly market.